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there when you need them. HPI’s automated inventory management system means you’ll always have in-stock apparel and merchandise ready when you need it—but not taking up shelf space when you don’t. When an order is received, it’s immediately processed, checked for accuracy, and shipped the same day (if received before 2 pm EST) or the very next business day to your destination across town or across the globe. If a problem should arise, HPI’s stellar customer service team will resolve it quickly and courteously.